O由塔瑪拉-特里凡得琅酒店 (O by Tamara, Trivandrum)

Clean and efficient hotel with excellent breakfast. Good service.

We recently stayed at the O by Tamara. Excellent experience overall. Loved the personal and welcoming service from everyone and special mention to chef Vipin. He was extremely friendly and helpful. Thanks to the entire team.

Food and location are definitely the plus points of the hotel which made me return for a second time. Overall everything is up to the mark except for lack of smiles on front office staff. Maybe they are working under stress！

Excellent facilities, staffs are helpful and polite. Multilingual staffs.

Honestly. This was the best hotel I’ve stayed in for years. The management and all staff were amazing. Super clean. Super up to date. Love it. Nice gym. Good food

Sehr freundlicher Empfang, Jeder Mitarbeiter war hilfsbereit und freundlich.

Clean and Nice hotel.

Review of O by Tamara Hotel Rating: 3.5/5 stars O by Tamara offers a tale of two experiences: the facilities earn a solid 4 stars, while the service standards hover around 3 stars—creating an interesting contrast that management should address. The Good: The hotel's facilities are genuinely excellent and well worth the visit. The infrastructure and amenities reflect thoughtful design and quality investment. The Challenging: The service execution, unfortunately, doesn't match the facility standards. During our stay, we found ourselves repeating requests multiple times—whether at the restaurant or with general hotel staff. The breakfast service was particularly entertaining in an unintended way: the staff exhibited what I'd call "Brownian motion hospitality"—lots of energetic movement, but not always in productive directions. Items were frequently forgotten, and follow-ups became necessary more often than expected. The Concerning: We requested a late checkout until 1:00 PM. The front desk approved only a 30-minute extension, yet our bill reflected a 2-hour late checkout. This discrepancy requires immediate attention from management. Recommendations: The property would benefit from comprehensive staff retraining to align service quality with the excellent facilities. Additionally, rooms and common areas could use renovation to maintain the overall standard. Bottom Line: The facilities make this hotel worth considering, but the management team needs to invest in service training and operational consistency. With these improvements, O by Tamara could easily become a standout property. I remain hopeful that management will address these concerns promptly. Thats all!!

Положительные впечатления. Наверное, лучший отель в Тривандруме.

Отличный отдых в отличном отеле! Завтрак- супер! Номера- супер! Чистота-супер! Персонал- супер!